![]() ![]() ❓❓ Interesting, what software brands the respondents meant? A lot of tech providers have a rich implementation partner network to achieve scale. ![]() ❗❗ Respondents prefer vendors’ implementation teams over third-party and inhouse implementation teams. In fact, 93% of respondents say that the quality of the implementation process has a significant influence on the decision to renew a #softwareproduct. ❗❗ The process of #softwareimplementation is arguably as important as the product itself. Yep, look for tools that augment major systems you can’t or don’t want to replace. ❗❗ It is important to me that the software I buy integrates with tools I already have (82%). ❗❗ I would prefer to purchase one tool to solve multiple business problems than multiple tools. Well said, but hard to believe this is set in stone. “Buyers prioritize value over cost regardless of size, buyers are more concerned about showing value than focusing on software costs or total cost of ownership (TCO).” > AI and correspondent Info Security deserve a separate post, so I will skip them here and will focus on the ‘good old stuff”.<<Ĭost of #software ranked last out of the 10 parameters for Small and Mid-sized businesses came as a surprise… Love 2023 G2’s Software Buyer Behavior Report!īased on our experience as Zoho implementation partner, Customerization - Zoho & Microsoft Dynamics 365 Consulting could relate to nearly every datapoint. ![]()
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